Shipping policy

In-Stock Guarantee: We maintain a full inventory of all phone models listed on our site.
Handling Time: Please allow 2–3 business days for our team to process, pack, and ship your order.

Transit Time: Once shipped, standard delivery typically takes 5–6 business days, depending on your location.
Tracking: You will receive a shipping confirmation email with tracking information as soon as your order leaves our warehouse.

For urgent needs, we offer expedited shipping options:

Overnight Shipping: Available upon request.
How to Order: To ensure priority handling and receive a real-time shipping quote, please contact us directly by phone. We will finalize your expedited order and payment over the line to ensure it meets the daily carrier cutoff.

We are proud to serve our global customers. Please note the following for orders outside of United States

Transit Times: International shipping usually takes 7–14 business days, depending on local customs processing.
Duties & Taxes: Customers are responsible for all import duties, taxes, or brokerage fees. These are not included in our shipping rates and are collected by the carrier upon delivery.

Your investment is important to us. If your order doesn't arrive as expected, please follow these steps:

Damaged on Arrival: Inspect your package upon delivery. If the device is damaged, take photos of the packaging and the unit, and contact us within 48 hours.
Lost/Missing Packages: If your tracking shows "Delivered" but you haven't received the item, please notify us within 3 business days.
Resolution: We will initiate a claim with the carrier and work to provide a replacement or refund as quickly as possible once the investigation is complete.

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